Contact Alaya BPO | Philippines

Send us a brief

The more you tell us, the more specific our reply. Volumes, channels, languages and the hours you need covered are the most useful details — but a sentence is enough to start.

Your name *

Company / organisation

Email * So we can reply - we use it for nothing else.

Phone / WhatsApp Optional. Include the country code, e.g. +63 917 123 4567

What is this about? *

Languages, volumes or team size

Your message *

I consent to Alaya Business Process Outsourcing collecting and processing the personal information in this form in order to respond to my enquiry, as described in the Privacy Notice. *

* Required. We never sell or share your details with third parties for marketing.

One form, routed properly

Pick the matching topic and your message goes to the person who handles it — not to a shared inbox nobody owns. Everything below is a topic in the form.

New business & proposals

Choose the service you need. Volumes, channels, languages and coverage hours are the most useful things to include. We reply within two business days.

Language school

Choose “Language training”. Tell us the language, your level if you know it, and whether it is for you or for a team.

Careers

Choose “Careers and recruitment”. We never charge applicants a fee — see the fair recruitment notice.

Data privacy

Choose “Data privacy request”. It goes to our Data Protection Officer. See your data rights.

Office hours

Monday to Friday, 9:00–18:00 Philippine Standard Time (UTC+8).
Manila time now: --:--

Visit us

Our office

Alaya Business Process Outsourcing
39th Street corner 11th Avenue
Bonifacio Global City
Taguig City 1634, Metro Manila
Philippines

Visits are by appointment so the right people are available. Client site visits and security walkthroughs are welcome — tell us what you need to see.

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Paste your Google Maps embed <iframe> here once the office address is confirmed, or link to the business profile.

Response times

New business enquiries: within 2 business days
Existing clients: per your service agreement
Job applications: within 5 working days
Privacy requests: within 15 calendar days

Languages we answer in

English and Filipino
Japanese, Korean and Mandarin by arrangement

Before you write

Your question may already be answered.

Pricing, timelines, data protection, course levels and recruitment — covered in the FAQ.

Read the FAQ

Start a conversation. We answer within two business days.